"Helplines act as lifelines." In the last one year of use, the Vizag Volunteers helpline has provided support & help, saving many lives in Vizag. The need for a helpline rose during the LG Polymers gas leak when we had to share the personal numbers of our volunteers, and during that time, we missed many calls due to a high number of calls on those numbers. During the migrant workers' crisis, Vizag Volunteers did one of the most significant projects to help the migrants heading back home. There wasn't a single point of contact for the people to report sightings of migrants at multiple locations in the city.

We purchased the calling helpline services from a vendor on the 1st of August 2020. Our team completed the setup on the 7th of August, and the helpline was launched. We purchased the whatsapp helpline on the 30th of October 2020, and our team completed the setup on the 7th of November 2020. The whatsapp helpline, after multiple rounds of testing, was launched on the 26th of January 2021.

We used the 7337335557 helplines to provide services like plasma, doctor consultation, blood, oxygen, motivation, and many more. 25 Vizag Volunteers worked to ensure that the project was a success and provided help to the people.